Need to streamline your processes? Want to be the best performer in your sector?
The process pilot is an important position component of your company structure and integrated to business processes through the organization of a BPM platform.
The process pilot is the key person who supervises the management of your BPM suite application. With a good understanding of the business sector and highly knowledgeable of the company’s general organization, they are usually part of one of the departments related to internal organization (IT, Human resources or Finance).
They have an executive position and are directly linked to General management in order toensure that their actions are respected by all employees at each level within the company.
The Process pilot position needs to be held as a full time job if the BPM applications are deployed across the entire company departments or if the company is big enough to need full BPM supervision.
If you are heading a small or medium company, it could be considered as a supplementary task of an existing function. Indeed, the BPM applications are only deployed in a few departments.
Primary role of the process pilot is to ensure the performance of the business processes.